UBER là công ty công nghệ đi đầu trong lĩnh vực đổi mới phương thức di chuyển của mọi người. Ý tưởng táo bạo của UBER đã giúp UBER trở thành một trong những Startup thành công nhất lịch sử với giá trị tới hơn 60 tỷ đô la Mỹ trên toàn cầu.

Tại Việt Nam, UBER đang chuyển động từng ngày để phát triển xã hội và mang lại cho khách hàng những trải nghiệm hoàn hảo nhất cho trên từng chuyến đi. Đó là một phong cách sống hoàn toàn mới. Đóng góp vào thành công đó phải kể đến những con người đầy tài năng, trẻ trung và nhiệt huyết. Trong nỗ lực thực hiện hoá tầm nhìn đó, UBER đang tìm kiếm những "ngôi sao" gia nhập vào đội ngũ của mình.



We are seeking sharp, personable, and highly-organized youngsters to support our Hanoi city team as we continue to grow our presence. This is non-staff temporary position, based in our Hanoi office. This is truly an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber, and gain invaluable experience at the ground floor of a fast-growing, revolutionary organization. Perfect for current or recent college graduates!

Right now, we are looking for energetic candidates to fit the following positions:

  • Onboarding Specialist (in Hanoi, and Ho Chi Minh)
  • Telecommunication Specialist (in Hanoi only)


A. Onboarding Specialist (Hanoi, Ho Chi Minh)

1. Sample Responsibilities:

  • Help with onboarding drivers onto the Uber system;
  • Review, maintain and organize driver documentation;
  • Find resolutions to driver issues and questions;
  • Respond to support issues both in-person and over email promptly;
  • Work closely with the driver operations and community operations teams to streamline process.

2. Requirements:

  • 1 - 2 years of office administration or customer service experience (internships included);
  • Ability to work with very sensitive information and operate well, independently;
  • Mac literate and comfortable with simple data manipulation;
  • SUPER detail oriented - zero-tolerance for error;
  • Strong communication skills and ability to interact with internal and external partners;
  • Superior organizational skills and great follow through on tasks;
  • An interest in and passion for Uber.

B. Telecommunication Specialist (Hanoi)

 1. What you will do:

  • Generating new business opportunities to fuel the pipeline in assigned territory;
  • Outbound prospecting via cold calling, email, and marketing campaigns;
  • Uncovering prospect’s business challenges and identify relevant new business opportunities;
  • Hit assigned Key Performance Metrics (KPIs);
  • Collaborate with sales team to share best practices and make recommendations to more effectively close sales and ensure customer loyalty.

2. What make you stand out?

  • Previous high volume cold-calling experience preferred;
  • Must be positive, self-motivated individual with a desire to learn;
  • Excellent written skills and highly articulate;
  • Ability to multi-task, prioritize, and manage time effectively;
  • Deliver extraordinary customer relationships;
  • Positive attitude, team oriented, and a self-starter;
  • Ability to accurately determine lead qualifications based upon established criteria.

C. Connect with us!

Successful candidates will possess a hunter mentality, an entrepreneurial spirit, and a strong desire to contribute to Uber’s growth.

  • Please submit your CV today to ktrinh@ext.uber.com
  • Email title (Subject): [UBER]_OnboardingHN or [UBER]_OnboardingHCM for the first position, and [UBER]_Telecommunications for the second one.
  • Application deadline: 10/7/2016. These positions provide possibility for extension dependent upon performance and need.
  • Bonus points if you are able to start ASAP!!!


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